Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted .
...jon diver
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.
...Denise Hammond
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No problems and price and delivery costs were good.
...Michael Rodger
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All good, Little slow in arriving, but the pandemic is slowing most things down!
...Ruaridh Macleod - Boiler Services Forfar
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When trying to source the required 3 bar relief valve with swivel nut and gauge, I found a few sites online that claimed to stock the item, but then showed the photo of a completely different version - not very reassuring. I also visited a Travis Perkins outlet as a retailer of Inta products, and although they tried very hard for 30 minutes to identify the valve, they were unable to do so. MyTub had the right photo on their site and offered the product at a reasonable price. It arrived as per schedule and, most importantly, was indeed the right valve and gauge.
...Peter Smart
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Very good customer service & communication thank you.Would not hesitate to use again.
...George Brown
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Good communications and excellent service again.
...Caroline Steel
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you need to improve your delivery times. Had to wait a month, just not good enough.
...Chittaranjan Pillai
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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£
£111.39 
