Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item
...Martin Eagle
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Good price and very good service quick delivery
...Steven parvin
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor.
...Clyde DMello
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
...Elemental Heating
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy.
...RUFINO B. TIANGCO
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Very Good service Thank You
...Bean on the Run LTD
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend.
...Nicola Phillips
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£
£47.71 
