I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron ...Mr David I Barron
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
...Dougal
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
...james wolstencroft - j wolstensroft
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Excellent service. Great price ...Mark Spence - Aztec Adventure
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Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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