The service received was very good,and the goods arrived promptly. - A satisfied customer!
...AD Russell
|
Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|
Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
|
Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson
...Alexander Simpson
|
Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.
...Brian Hook
|
Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning.
...Gill Smeeth
|
Service very good, but a timed delivery search would be an advantage.
...Trevor LeeSmith
|
Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
...James Adams
|
I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
Ordered on 3rd February but not delivered until 17th - 14 days later.
...John KentonPage
|
£
£164.07 
