Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
|
quality product at a great price
...david gauld
|
excellent service. Part fitted and working , happy customer
...KOOLFORCE
|
Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10
...Weston Sailing Club
|
wonderful service in all respects. Would definately use again and also recommend.
...Anastasia Aylward
|
Goods received as ordered delivery is a bit slow.
...Steve Davis
|
Good price and excellent service !!
...Design and Technology Services Ltd
|
Thanks forthe delivery - received Sept. 19
...John Bellairs
|
Thanks for your excellent service. Will use you again when necessary
...Norman Kaye
|
£
£52.12 
