Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you. ...Emma Bowman
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing. ...Lynn Gale
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks, ...Mr Peter Suttle
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul ...Paul larmour - Paul Larmour
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Goods delivered as agreed. Excellent service. many thanks. ...Bryan Pope
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email. ...Sandra Martin
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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