When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
...Anthony Smith
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended.
...Allen Smith
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again
...Alan Lancaster
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Great service will use again
...Trevor Thompson
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks
...Lindsey Dougall
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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Very easy transaction , part delivered on time
...EXELDENT
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Great service would recommend
...chris broughton
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Hi, Many thanks,, excellent service.
L payne
...Payne and Watkins Ltd
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£
£163.05 
