Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
...Paul Cappleman
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.
...Lawrence Meilack
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Very impressed with service. Competitive price. After ordering timescale was quoted as a week, after ringing, this time was able to be improved on and get it in time for thw weekend I needed it for. Would definately use again.
...Mrs Tracey Hardaker
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
...Tracey Edwards-hope.
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers
...Dave Harris
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parts arrived as ordered on the day promised what more is there to say
...john hall
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct.
...Steven Dodd
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£
£1476.19 
