First rate service, no complaints or adverse comments ...JAMES FLATT
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done. ...Graham Wright
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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you. ...daniel lofthouse
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Quick and efficient service ...William Francis
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it ...John kingston - J Kingston electrical engineers
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.. ...Dafydd Huw Lewis Winfield
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you. ...Christine A McCready
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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