Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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OK, item arrived according to expectaitons and plan. ...davorkavunic
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Many thanks for the excellent customer service ...Aviation Training International Ltd
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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Part sourced and delivered as promised on due date, thanks ...Stephen Porritt
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ...a c johnson
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Excellent prompt service, thanks ...Vincent Elliott
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I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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