Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Good service, fast response to questions and efficient delivery. Thanks.
...Stuart Mackrell
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I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
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Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.
...Alan Whitlock
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All good. Arrived on time & in good condition. Wolseley need to update their product database.
...Steve Faley - Ondemand Plumbing
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Excellent Service
...Yorvik Electrical Contractors Ltd
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.
...David Millichap
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
...Fred Gray
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks
...Andy Blachford
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£
£18.87 
