Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...Lee Wilson
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Excellent service from Christine, shame the delivery company did not care as well. ...Clive Townley
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Provided a great and fast service for the item I ordered, highly recommended ...Peter Craig
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
...Graham Ward
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Delivered on the date confirmed all in good order ...Mrs S Robertson
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you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
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Very good service, all arrived ok. ...Terry D
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent. ...John Graham
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