Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
|
Great service with very helpfull staff.
...James Waddell
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long del date given but goods did arrive on date due now fitted thanks for your efficient service
...Mr Tinus Buitendam
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks
...Richard Hilsden
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor.
...Clyde DMello
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first class shop, plus web site.
thank you
...pat cooper
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter
...P McCaffrey
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks.
...Colin Hiscox
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all
...mr keith fisk
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£
£94.31 
