What an excellent service! ...Linda Bladon
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You ...Steve MacDonald
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Quality courteous service and efficient delivery. ...Clifford Slocombe
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks. ...Jennifer Morris
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service ...John Watson
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent. ...Ventilation Centre Ltd
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks ...Roger Lawson
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Delivered as promised, good communication, thank you again. ...Action Centres UK Ltd
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