Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again.
...MRS ALISON SMITH
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company.
...Mr. F. McSkimming
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Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
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Painless to order and delivered promptly to my door. Excellent service
...Ken Lamb
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Very bad, my order has not been deliverd.
...perparim tema
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Very helpfull and quick delivery.
...shirley fryer
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Dear Sirs,
Our opinion regarding your products which we have recently received, is that they are in a high level of quality and very shiny, hope this impression will remain after a long time of use.
Best regards
George Pavlou
...Georgios Pavlou - JGP Hellas Ltd
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
------------- ------------------------- ------------------------- ---------------
Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub
...Anne Drysdale
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Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain
...Max Soudain
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£
£94.31 
