We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
...Cara Charlesworth
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with.
...Glenys Brearley
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Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning.
...Gill Smeeth
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Product was exactly as described and dispatched speedily. Thanks
...Margaret McGlashan
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Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
Thank You
...LESLEY HAMER
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service.
...Raymond Port
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Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
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Great service, friendly, helpful and quick.
...John McQueen
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How do I get a VAT Invoice that looks like a VAT Invoice and not an email
Thanks
John
------------- ------------------------- ------------------------- --------------------
Hello
To get a VAT invoice with our letter head please login to your account
> Go to My Orders (top left of site)
> Click on the order you wish to print an invoice
You will then see in the order details page;
VAT Invoice:
Click this to print your VAT invoice.
I think this is what your looking for.
Regards
MyTub
...Green Combined Power Ltd.
|
£
£94.31 
