item was damaged so had to order a new part. ...David Borthwick
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Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you. ...brushmakers
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first class shop, plus web site.
thank you
...pat cooper
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Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson ...Alexander Simpson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Delivered as promised - goods exactly as advertised - unbeatable price ...Mr R Nisbet
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful. ...WENSLEY CONTRACTS LTD
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Order delivered promptly. Good value for money. ...Mr Graham John Jeffery
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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