We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
|
MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
|
Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation ...maysan alnufoury
|
Excellent service throughout. Will definitely use again. ...Alan Carrington
|
Thank you we received our order, with good customer service.
Thank you ...karen hounsell - kennet court
|
very helpful quick service, thank you ...Linda Hadden
|
Great service, very speedy, and very helpful call centre, ...chris flint
|
Quick delivery, Excellent quality. Would use again. ...Polly Ryan
|
Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you ...Steve Russell
|