Very pleased with the service provided. Would definitely use your services again ...Jean Fozard
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...Peter Branney
|
Excellent service with good communication throughout. ...Stephen Webster
|
All round a very good service. Would definitely use them again .
Regards Stephen Hindley ...Stephen hindley
|
The items arrived quickly and are all of excellent quality and the website is very easy to use. ...Susan Stevens
|
arrived on time
well packaged
just what was wanted ...mr andrew r dartnell
|
Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
|
A timely and eficient srvice - thank you ...Hubert John Lynch
|
Good prompt delivery and an easy to search website. I will certainly use again. ...W. Bowman
|