Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you. ...E M Holland
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.. ...tony cadwallader
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good service kept well informed thanks will use again ...Mark Gough
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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The product came in good time ...Stephen Carson
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub. ...James Evans
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Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose
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