Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional. ...Ronnie Golding
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Very happy with the whole process. Many thanks. ...Paul Hillman
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Easy to use website.
Order recieved on advised timescale.
Very good service. ...John Tobin
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service ...Mrs Debra Petty
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Exellent service,will use again ...Angela Hill
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine. ...Angela Hannah
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thanks for a very fast delivery ...abarker
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Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks. ...ron carrick
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Excellent service. ...Michael Bradley
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