Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website. ...Frank Alden - ArcusFM
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate. ...Charlie Morriss
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Product received and fulfilled all expectations.
Excellent help and service all round. ...Ronald Elliott
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I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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Many thanks for sorting out the problem of delivery. ...Charlie Gregg
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve ...s sutton
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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