Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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great service ...ksk plg
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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Great service and great price many thanks ...Peter Stannard
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Part came on time. Service brilliant at half the price of other competitors. A big thanks. ...robert carmichael
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
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Excellent service from ordering to delivery. Well done ...Terence Gill
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Hi I G Fatih got my order well received thanks in advance for cooperation ...G Fatih
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Hi, I would like to say that your service to me has been first class.
communication with Christine has been quick and efficient. A credit to your company will use you again.
Regards
DAVE. ...DAVE RANGER
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