Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ...Nick Fulcher
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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Very good service thank you ...David Hill
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience ...Jeff Jones
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future. ...Shirley Tilbrook - C. Tilbrook
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excellent all round, nice price and delivered promptly.
...Ian Tomkinson
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery. ...Colin Peacock
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