The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
Thanks again
...George Bajan
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards
...Kenneth Bamford
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
...James Longwell
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy.
...David Johnstone
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Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased!
...Graham Wheeler
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very efficient, thanks.
...K. Goodier
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!
...PHILIP WILKINSON
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£
£526.95 
