All good, thanks. ...Palmer
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We’re very pleased with our purchases. The service we received from yourselves was excellent. ...Jane Middleton - Mrs
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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Out of stock on one item but called to keep me updated about the delay ...Alan Stenhouse
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Excellent service. ...Specialised Conservatory Systems Ltd
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Goods arrived ahead of schedule - emails not. ...James Breeton
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fantastic delivery and service
thank you very much
...nicola chalmers
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