Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ...Chris Pope
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service. ...Barry Coleman
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
...matthew larsen
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Many thanks. Very swiftly delivered. ...Chris Bushnell
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot ...Dermot Wright
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Very pleased with the product, price, and delivery service. Delivery was prompt, and when I had just missed the delivery man, I phoned up and he returned within the hour, extremely impressed! ...Carol Hanney
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...Martyn Mills
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To the mytub organization
Thanks very much to mytub for their supply of swan neck type taps which were delivered on the date as I was advised.
The taps were supplied at a very reasonable price.
So a first class service from mytub - well done.
Thanks
Donald Adie
Stepps Glasgow ...Donald Adie
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