Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
...Mrs Karen Simcoe
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|
Quick efficient service and great, friendly communications, well done! ...Adam Peters
|
Thank you for sorting it out, got there in the end. ...Michael Palmer
|
received goods thanks
easy to order and prompt delivery ...Mark Nankivell
|
Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
|
Expensive delivery for speed
...Mark Taylor
|
Part arrived OK, Thanks ...P Brereton
|
Perfect! Just what I needed and prompt delivery.
Thank you ...Alan Vass
|
Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
|