Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company ***** ...adam foley
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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Item deliverd quickly. Totally happy with it. ...Jack Wong
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Thank you verry much, dellivery was on time. ...Jay
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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couldnt have been easier or better - well done. ...alan thompson
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result. ...Philip Taylor
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First class service Many thanks ...Mr D Moser
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