Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again. ...Simon Jarvis
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Order was delivered on time and I was accurately kept informed. ...Barrs Hill School
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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Absolutely fantastic service. I made my order and got a message telling me the expected date of delivery, it was delivered first thing on the morning they estimated. Would definately use again and would certainly recommend to anybody I know.
Thank you MyTub. ...Robert Cameron
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with. ...Vitor Ferreira
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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