We were happy with our online purchasing experience and the items arrived in good time - thank you
...Sensemaster Ltd
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you.
...Nicholas Hughes
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Good service.
Thank you.
Doug
...Doug Yelland
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good system that kept me up to date. Nice to do business with you.
...Coralie Ramsey
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
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Delivered promptly and at a very competitive price
...Chris Brownson Architect
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Best service ever !
...mr stefan mark angelos
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!!
...Richard Lewis
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£
£15.93 
