My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ...Peter Button
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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Fast efficient service. I was kept well informed with quick delivery. ...Mr Drummond Whiteford - Westfield Farm
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team ...Steven Morrison
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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Item delivered as specified ...Keith Hale
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Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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Thank you for sorting it out, got there in the end. ...Michael Palmer
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Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso ...Graham Redpath - FAO S Gillard Plumber co G Redpath
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