Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend! ...Asta Jv
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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Great service. Helpful staff! ...Brett Gascoigne
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Excellent service thank you ...John Underhill
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good communication on time delivery ...Malcolm Browne
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Great price and communication throughout was first class, as was the delivery -many thanks :- ...Paul Spiers
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the service was fine. ...Steve Pullan
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Great service, thanks ...paul humphreys
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Great Service, Good Communication, Thanks ...colin ryan
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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