Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent. ...Paul Rainey
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter ...P McCaffrey
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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Very happy with my order and delivery. Would recommend. ...Margaret Von Stoll
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Excellent service, delivered as promised. Very happy. ...Ali Akademir
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Excellent and efficient service. Thank you! ...Mrs C M parnham
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Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again. ...Kayode Adeboye
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Great quality product and fast delivery. Thank you ...Della List
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