Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton ...Roy Waddleton
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Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub ...Abul Choudhury
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...Lee Wilson
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All worked well, will definately use again. Thank you ...ian greenwood
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service. ...Diane Curtis
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...Frank Neale
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub! ...Robert McNamara
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The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy. ...Enigma Interactive Ltd
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