hi
i ve used your service to obtain Radiant boiler part. im basically happy to get the proper part. I will probably use your service again because i cant really find any other suplier. you ruin your service by sending a tiny sensor by fedex instead of sending it by post in a padded envelope. i ended up paying nearly double amount for delivery than for the price of the item.13-item,22-delivery i dont even want to mention that the Fedex price for this delivery is 16 so probably your pacaging is 6. i recon that a padded envelope and postage wouldnt be much more than 6. also i hardly believe that your company doesnt use post at all. i wouldnt feel so bad if the delivery was fast for this money but it took a week.i know that im not an important customer i migyht by 1-2 small part a year so yo ...Ferenc Kuris
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After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub. ...Tom Heath
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service. ...Diane Curtis
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...Lian Hock Hardware
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couldnt have been easier or better - well done. ...alan thompson
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered. ...WILLIAM REGAN
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again. ...RobertsonFM
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards. ...Don Edwards
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