Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
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Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
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I received the item rather late, but it arrived in good condition intact.
...ZUBER MATIN
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
...Michael Stanley
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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Parts exactly as ordered and good delivery, greet job.
Many thanks
...Dr H. Williams
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All good. Excellent service
...Peter Dickeson
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
.
Jim McCarron
Plant manager
...Jim McCarron - Nichol McKay Ltd
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Can’t get a much quicker service, many thanks!
...martin thompson
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
...Paul McSparron
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£
£27.59 
