First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Excellent personal service. Good advice. Quick delivery. ...DP Davies
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer ...Mauro Squaiella
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Great quality product and fast delivery. Thank you ...Della List
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Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
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Item arrived the next day , great service !! ...Paul James
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Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars! ...Mrs K A Back
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Order arrived promptly. Thanks. ...Alex Anderson
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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