I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.
...Anthony Lowton
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.
...Dominique Saliceti
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there.
...Alan Jackson
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend.
...Mr Greenwood
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response.
...Stephen Watts
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay.
...Ray Le Goubin
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
...pete heppleston - pete heppleston
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
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£
£349.78 
