Good service and products ...Joan Vickers
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very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site. ...mr frank beazer
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Excellent prompt service, thanks ...Vincent Elliott
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Everything really good thank you, very good service and help. ...Rob Rydings
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Excellent service received, prompt communication throughout order process, would recommend and use again. ...Mr K J Higgs
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Excellent. prompt delivery ...Hugh Robert Graham
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...Robert MacGregor
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great customer service and communication. Competitive prices too. ...Charles Nicholls
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