Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved ...stephen Wheeler
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts. ...Sam Plumbe
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Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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Order was delivered very quickly and efficiently. ...Gillian Dunnet
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
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Helpfull and friendly staff, will use again.
Thanks. ...hurst plastics ltd
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VERY GOOD, EASY USE INSTRUCTIONS, ...Clive Bradley
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%. ...Chris Pook
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I would recommend My Tub as they are very competitive and I had no problems with my order. ...fiona hunter
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