my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall ...John McDougall - Safehinge
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!! ...Michael Dickens
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satisfactory service ...Rha
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks. ...Mrs Joanna Littlejohns
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Supplied on time kept informed of orders progress delivered on day we were told good service ...jack ford plumber0
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent. ...AlixPartners Ltd
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Delivered as promised, good communication, thank you again. ...Action Centres UK Ltd
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy ...GUy Barker
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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