We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent communication will re order
...Marcus Sutton - K.Sutton
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed
...Steve Dunn
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks
...David West - Elco Building Services
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.
...Mr Tim Green
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The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley
...Brian Townley
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All delivered without hitch
...Mrs Susan Marshall
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks.
...Mike Parkin
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!
...Martin Pymm
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Excellent service, will use you again
Thank you
Delme Laugharne
...Mr J D Laugharne
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£
£24.17 
