The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent. ...Ventilation Centre Ltd
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When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub. ...Frank Chadwick
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Thank all the staff in admin for there trouble
Have a good wend Trevor ...Trevor Bates
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Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
Ladi
Mitie TFM ...Ladi Mitie tech fac management
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Thank you for your assistance ...Clifford Birmingham
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks. ...Patsy Hooper
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team ...Conrad Gurnett
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excellent service and good price ...brian wakefield
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