Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
|
Great service, kept me updated along the way. I recommend using this company!
...peter Jones
|
Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
...Neil jaques
|
Very satisfied with service, thanks
...Startton Audley Engineering Srvices Ltd
|
Fantastic and delivered promptly
...Georgina Pearce
|
Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!
...Dave
|
This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|
I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
...Vivien Murphy
|
Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S
...Ian Smith
|
Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.
...Mr Peter Lund
|
£
£21.43 .jpg "Related item Aqualisa Qa Dsh1300 Deluxe B/in Head Chrome Plated Obsolete")
