The tap cartridge was exactly what I wanted and cured the leak.
...Christopher John Cole
|
Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience
...Jeremy Cobbold
|
Very good communication and helpful when there was an issue with my order
...Christopher Giles
|
Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend
...Peter foster
|
Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.
...Paul Beardmore
|
Excellent service. Items were well packed and arrived when indicated.
...Brian Jones
|
I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey
...Tracey Mahaffey
|
Really good communication and service. I used this company a few years ago and remain as satisfied today as then.
...Jennifer Adams
|
Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
£
£41.78 
