very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...les green
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone ...Alan Henderson
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
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