The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service! ...Agricel Lda.
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Excellent service and very good communication. ...Jette Bramby-Gunary
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
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Price was great but had to wait a very long time for delivery. ...Daloon Foods UK Ltd
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Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company ***** ...adam foley
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Part sourced and delivered as promised on due date, thanks ...Stephen Porritt
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