Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
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I item was competitively priced & arrived when expected. - perfect. ...
...Mark Haley
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
...Mark Blinman
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Great service from placing the online order through to delivery of the item ordered.
...Michael Gullis
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall
...Clive Snashall
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Good price, efficient communications and quick delivery. Thanks!
...Russ Pickard
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All delivered on time and in good order.
...Oakfield Construction
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you
...Deborah Priestley
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful.
...Margaret Macdonald - Mrs.
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£
£108.83 
