Excellent service, helpful with good communication.
...Aled Phillips
|
Many thanks for the excellent customer service
...Aviation Training International Ltd
|
tap arrived on time. fitted it this weekend works a treat thanks
...stephen gilbert
|
Parts arrived this morning. Thank you for the excellent service
...Tony Watts
|
First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil
...Phil Matthews
|
You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
received in good order and on time
...Brown Cow Brewery
|
Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
...ALAN RUSH
|
Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone
...Alan Henderson
|
£
£171.66 
